By sending attendees an one time pin (OTP), we ensure that their contact details are correct for future communication, and that they do not have to remember a username and password.
This is the most secure method—used by banks worldwide— to avoid identity theft and fraud. This method is also 3X faster than having to enter a username and password.
When you sell tickets or take RSVPs, skybookings automatically keeps track of your attendees, their behaviour, and builds your database.
You can also segment your audience into circles based on spending, event attendance, or based on custom tags. See your VIPs, Media & partners at a glance.
And yes—you can import spreadsheets of contacts into skybookings to invite them via bulk email and sms to your next event.
Skybookings has a comprehensive bulk messaging platform similar to any CRM or marketing platform. It takes advantage of your events data to improve targeting and delivery. You can also keep track of deliveries, opens and clicks.
We’ve heard all the excuses at the entrance. From: “Eish, I bought a ticket but I can’t open it” or, “Do you know who I am!!??—call the organiser”. For special patron and VIPs, you can use the built-in guest list to check them in.
For patrons with tickets, simply scan them in with the built-in scanner. It works like magic. Tickets are secured and cannot be counterfeited. Data is collected to help you improve access control in future.
Setup your event and sell tickets anywhere in the world with multiple payment options.
All our clients have a dedicated account manager with insights from 100s of events, ready to assist.
At Skybookings, Wednesdays are paydays. We pay out ticket sales every week.
Issue smart tickets with a QR Code to scan at the gate with any smartphone.
For gala dinners or small events, you can admit your guests by name using the guest list.
Give your patrons a VIP experience with personalised invites, emails and SMS messages.
Skybookings monitors traffic and user behaviour on your event page and generates a detailed sales funnel.
Schedule skybookings to send messages to patrons at a specific time or based on certain event.
With every ticket sale, skybookings captures your patrons’ details to build your captive audience.
Create tickets with multiple checkpoints — e.g. one ticket that can grant access to the main entrance and parking, or loaded with a bar voucher.
If you’re running a fundraising event you can setup tickets that allow patrons to pay anything they want — variable pricing.
Forget Google Forms. Use skybookings forms to gauge interest before releasing tickets or ask each attendee to fill in custom forms.
Skybookings was first established in 2016 as an RSVP management platform. We served large clients, including Gauteng Cricket, Joburg Fashion Week, Clicks Group, and many others.
We closed the business during Covid and re-openned it in 2024 after rebuilding our platform from scratch at a significant investment—a sign of long-term commitment.
We deeply believe the world is better when people come together in the spirit of Ubuntu. So, our mission is to make this possible for as many independent event planners as possible.
Skybookings is owned 100% by The Sindane Family Trust. It was founded and developed by Vusi Sindane, an entrepreneur, software engineer with 24 years experience, husband of 19 years and dad to six children. Above all, skybookings is truly South African.
Ticket sales are paid to clients every Wednesday. The cut off day for the week is on Mondays 12:00, at which point we calculate and schedule the payout. Adhoc payouts are also possible upon request. Please note, however, we reserve the right to decline adhoc payouts should we suspect a risk to patrons.
Payments are made to the client’s South African bank account from First National Bank as provided in the bank confirmation letter when signing up. As a result of inter-bank transfer delays, payments procesed on Wedndays may reflect on Thursdays.
All ticket sales are processed in South African Rands (ZAR). Where a patron is buying a ticket from a foreign country, skybookings will do the currency conversion automatically. Therefore, tickets can be purchased from anywhere in the world with the payment methods provided, but they are ultimately processed in ZAR.
Through Paystack, skybookings offers payments via Credit Card, Debit Card, Cheque Card, Electronic Bank Transfer (EFT), and Snapscan. Please note that no card or banking information is shared with skybookings. All payment details are processed directly by Paystack, which passes back tokens (i.e. signals of transaction success of failure).
Our support details are clearly stated on multiple occasions on the booking page. Should a patron struggle to secure their spot, they can tap on the link which will take them to our verified WhatsApp line. Please note that our support team will not collect any payment information, and may not receive payments on your behalf. All payments must be made online. The best they can do is offer support or direct the patron to a trusted resource, like their bank helpline, for further assistance.
Skybookings processes refunds upon approval by client. To avoid money-laundering, refunds are only processed to the payment method used to buy the ticket. Please note that Skybookings fees and PSP fees are non-refundable. In other words, the full ticket amount may be refunded to the patron upon approval, but the fees will still apply to the event organiser.
Because we pay out ticket sales every week, we stand at a high reputational and administrative risk if event planners abandon or cancel an event. For this reason, cancellations result in the immediate deactivation of the event planner’s account. All funds are frozen and only refunds will be processed for 21 business days after the cancellation is announced. Thereafter, the remaining funds are paid to the event planner. More information is available in our service level policy
To start onboarding, head over to skybookings.com. You will be required to provided your account and user details. And since we provide payments, you will be required to upload 3 documents: a copy of your ID, a proof of address, and a bank account confirmation letter.
