Trusted by 100+ event planners 🇿🇦
Dear skybookings,
Your partnership played a pivotal role in bringing our first SMWX live event to life and ensuring its success.
We were particularly impressed with your online platform and the variety of functions & insights that it offered in preparation for the event.
We were also grateful for the ‘box office support’ that was provided to us for the event, which allowed the seamless management and access-control of guests into the parking and event venue.
The positive feedback we’ve received from participants and guests underscores the impact of your involvement. We have not received a single complaint, and this is a great testament to your team’s incredible customer service.
SMWX
Our electronic tickets cannot be forged. No more stamps, theft, lists, and tracking tickets.
Patrons can personalise and share each ticket, including dietary requirements or any info
Load multiple check points e.g. parking, vouchers, or special access areas to one ticket to improve guest logistics
At skybookings we say Wednesdays are pay days. Sell tickets today, get paid next Wednesday.
Beat the cash crunch, especially closer to your events, by requesting an emergency payout anytime.
skybookings keeps a seperate transactional statement for each event, making it easy to track the financial performance of each event.
Check in patrons by name, email or phone. Excellent for a VIP experience.
Beat the queues with a built in scanner that works on any smart phone at scans at 200ms per ticket.
Setup work stations for patrons to register themselves. Excellent for large conferences.
Every ticket sold captures your patron's contact details. It's your data.
Group your audience by spending, attendance or with custom tags.
Gather insights and impress your sponsors with A.I. driven analytics
Send thousands of direct invites and messages by emails and SMS to targeted audiences.
The "did you get the invite?" question is so outdated. Send invites on skybookings and keep track delivery, opens and clicks.
Personalise each email and SMS e.g. "Dear Sipho, we see you bought 2 tickets for..." and strengthen your relationships.
Our electronic tickets cannot be forged. No more stamps, lists, and tracking tickets
Patrons can personalise and share each ticket, including dietary requirements or any info
Load multiple check points e.g. parking, vouchers, or special access areas to one ticket to improve guest logistics
We pay out over R100k per week to event planners
You can also request an ad-hoc payout to beat the cash crunch
Search patrons by name, email or phone and check them in with one tap
Beat the queues with a built in scanner that works on any smart phone.
Setup work stations for patrons to register themselves or through a staff member.
YouTube and Instagram will never share your followers’ contact details. So, bring them to skybookings and take control.
Every ticket sold captures your patron's contact details. It's your data.
Group your audience by spending, attendance or with custom tags.
Gather insights and impress your sponsors with A.I. driven analytics
Send thousands of direct invites and messages by emails and SMS to targeted audiences.
The "did you get the invite?" question is so outdated. Send invites on skybookings and keep track delivery, opens and clicks.
Personalise each email and SMS e.g. "Dear Sipho, we see you bought 2 tickets for..." and strengthen your relationships.
All our clients have a dedicated account manager with insights from 100s of events, ready to assist.
If you have questions, ask sky, our built in AI assistant, trained to help you improve your ticket sales and event experience.
We collect data from 1,000s of events, both on and off skybookings. We share insights with clients only.
Our staff has hundreds of hours of experience selling, scanning, tagging, and providing support at the gate.
Our fees are 5% of ticket sales + merchant charges (approx 2.9%).
Bulk emails and SMS attract a fee of 50c per recipient per message.
Optionally, we provide box office support (ticket scanning & sales, and guest registrations at the gate) at a fee per hour depending on the number of staff required.
Skybookings was first established in 2015 as an RSVP management platform for private events like gala dinners and awards.
We have served large clients, including Gauteng Cricket, Joburg Fashion Week, Clicks Group, and many others.
We recently entered the ticket retailing space, bringing a host of RSVP management tools that other platforms do not have.
You can read more about skybookings here.
skybookings is owned 100% by The Sindane Family Trust.
It was founded and developed by Vusi Sindane, an entrepreneur and software engineer with 24 years experience.
Above all, skybookings.com is a home-grown South African platform.
Ticket sales are paid to clients every Wednesday.
The cut off day for the week is on Mondays 12:00, at which point we calculate and schedule the payout for the next Wednesday.
Only South African bank accounts are supported for pay outs at this stage. More countries will launch in 2026.
All ticket sales are processed in South African Rands (ZAR).
Where a patron is buying a ticket from a foreign country, skybookings will do the currency conversion automatically.
Therefore, tickets can be purchased from anywhere in the world, but they are ultimately processed in ZAR.
Through Paystack, our payment service provider (PSP), skybookings offers Credit Card, Debit Card, Cheque Card, Electronic Bank Transfer (EFT), and Snapscan.
Please note that no card or banking information is shared with us.
All payment details are processed directly by Paystack, which passes back tokens (i.e. signals of transaction success of failure).
Our support details are clearly stated on multiple occasions on the booking page.
Should a patron struggle to secure their spot, they can tap on the support link which will open a verified WhatsApp chat.
Our support team will not collect any payment information, and may not receive payments on your behalf. All payments must be made online through skybookings.
yes, skybookings processes refunds upon client approval.
To avoid money-laundering, refunds are only processed to the payment method used to buy the ticket.
Please note that skybookings fees and PSP fees are non-refundable. In other words, the full ticket amount may be refunded to the patron upon approval, but the fees will still apply to the event organiser.
Because we pay out ticket sales every week, cancellations result in the immediate deactivation of the event for 48 hours.
During this period, events can still take bookings. However, all unpaid ticket sales are held by skybookings to process refunds if necessary.
We work very closely with organiser to communicate the cancellation or postponements while putting patrons first.
More information is available in our service level policy
To start onboarding, head over to skybookings.com.
Since we handle payment, we are required by law to collect three documents: a copy of your ID, a proof of address, and a bank account confirmation letter.
Onboarding only takes 2 or 3 minutes, so head over to our onboarding page and get started.
